Privacy Policy

Effective Date: 10 July 2025
Website: www.holisticskinclinic.co.za
Business Name: Holistic Skin Clinic
Location: South Africa

At Holistic Skin Clinic, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.


1. What Information We Collect

We may collect the following types of personal information:

  • Name and contact details (such as your email address or phone number)

  • Appointment and service history

  • Messages or inquiries you send through our contact form or booking system

  • Website usage data (like pages visited or time spent on the site)

We only collect what we need to provide a great experience and never sell your data.


2. How We Use Your Information

We use your information to:

  • Respond to your inquiries or appointment requests

  • Manage and confirm bookings

  • Improve our website and user experience

  • Send occasional updates or promotions (only if you opt-in)


3. Cookies & Analytics

We may use cookies to understand how visitors use our site and to enhance the user experience. These small text files help us track things like:

  • Site performance

  • Popular pages

  • Visitor preferences

You can disable cookies in your browser settings at any time.


4. Third-Party Services

We may use trusted third-party tools such as:

  • Appointment booking platforms (e.g. Fresha, SimplyBook, or others)

  • Analytics tools (e.g. Google Analytics)

  • Email marketing platforms (only if you subscribe)

These platforms are committed to data privacy and security and only use your data to support our services.


5. Data Security

We take reasonable steps to protect your personal information, including SSL encryption and secure hosting. However, no online system is ever 100% secure, so please take care when submitting sensitive details.


6. Your Rights

You have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at susan@holisticskinclinic.co.za.


7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.


8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Holistic Skin Clinic
Email: susan@holisticskinclinic.co.za
Website: www.holisticskinclinic.co.za